You may be asked for personal data if you want to take advantage of specific services we offer. We will use the personal information you provide to administer our relationship with you and deliver the services you have told us you wish to use or to send you information that you have requested.
We may also offer you the opportunity to receive additional information about our activities or those of our suppliers and partners. You may opt out of this at any time by contacting us.
Information that you supply will be treated in confidence and in accordance with the principles of the GDPR.
The types of personal data we hold on you might include:
- Your full name and salutation
Your job title
The name and address of the company you work for or are associated with. If you don’t work for a company but still use our services, we normally collect your home address
Your company or home email address
Your company or home telephone number
We also store notes relating to your previous contact with us. This allows us to provide you with the best service and support possible
We store this information on a secure database. This information is kept as accurate as possible – all of our staff take responsibility for keeping this database up to date.
We store your personal data just for the intended purpose (e.g. for the support you’ve asked to receive or the associated services provided), and we take steps to collect only the minimum personal data necessary, that it’s accurate, and kept for only as long as necessary, after which it is deleted from our database.
We will amend your record when you tell us that your details have changed (e.g. you change job or your phone number). If you would ever like us to delete your record, we’ll do it straight away if you request us to do so. Otherwise we’ll keep it on file for seven years, after which, if we still haven’t heard from you in another capacity, we’ll delete it on your behalf.